Contact Amasé

Amasé (ah-mah-SAY) is a privately owned collection of luxury residences in extraordinary destinations. Each home is thoughtfully selected for its design, setting, and ability to create meaningful experiences, from mountain retreats and coastal escapes to private estates and desert landscapes. With a focus on attentive service, elevated hospitality, and a strong sense of place, every Amasé stay is designed to feel effortless, personal, and quietly memorable.

Reservations may be made directly through the Amasé website using our secure online booking system. Simply select your preferred residence and travel dates to begin the reservation process. Our Guest Experience team is also available to assist with questions, trip planning, or booking support at any time.

Amasé offers a hand-selected collection of luxury residences, including condominiums, lodges, penthouses, villas, and private estates in sought-after mountain, coastal, and destination retreat settings. Each home is carefully chosen for its design, location, and guest experience.

Daily housekeeping is not included with your stay; however, additional housekeeping services may be arranged upon request, subject to availability and an additional fee. Please contact the Amasé Guest Experience team for assistance coordinating mid-stay services.

Select Amasé residences may accommodate pets on a case-by-case basis. Please inquire at the time of booking so suitability and property-specific guidelines may be confirmed. Additional pet fees or deposits may apply.

Select Amasé residences may accommodate private events, celebrations, and corporate retreats. Event use requires prior approval, a separate agreement, and may include additional event fees or deposits. Please inquire at the time of booking for availability and property-specific details.

Amasé strives to provide a seamless arrival experience for every stay. When available, an on-site property manager may welcome guests at the residence and review important property details upon arrival. Guests interested in an in-person welcome are encouraged to share their estimated arrival time in advance.

Check-in information is provided through the Guest Portal. Approximately 24 to 48 hours before arrival, the portal will include the details needed to locate the property and access the home. A member of the Amasé Guest Experience team or the on-site property manager will also be available should you need assistance upon arrival.

Check-in begins at 4:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out requests may be available based on scheduling and availability and may include additional fees. Please contact the Amasé Guest Experience team in advance for assistance with special requests.

Yes. The Amasé Guest Relations team is happy to assist with recommendations for trusted local services, including grocery delivery, private chefs, transportation, spa services, and curated local experiences. Guests will also find helpful planning resources and preferred partners within the Guest Portal.

Reservations canceled at least 60 days prior to arrival are eligible for a full refund. Cancellations made between 60 and 30 days prior to arrival will receive a 50% refund. Reservations canceled within 30 days of arrival are non-refundable.

Yes. Amasé strongly recommends purchasing travel insurance to help protect against unexpected changes to travel plans, as standard cancellation policies apply to all reservations.

Most Amasé residences offer self check-in with detailed arrival instructions shared prior to arrival. At select homes, an on-site property manager may also be available to personally welcome guests and assist with check-in upon request.

Contact information for both the Amasé Guest Experience team and the on-site property manager will be provided within your Guest Portal. Guest Experience is available to assist with general questions and stay support, while the property manager can help with any home-related needs during your stay.

Parking availability varies by residence and will be outlined within the property listing and Guest Portal, including details regarding assigned parking spaces, garages, and any applicable local parking guidelines.